Last updated: 02 Feb 2026

Hello there 👋 These Terms & Conditions outline how things work when you browse or shop with Lola & Mable. By using our website or placing an order, you agree to the terms below, written to be clear, fair, and human (promise).

About us

Lola & Mable was created by A Collection of Pixels Ltd, a registered UK limited company.

Company number: 16649382

Website: Collectionofpixels.co.uk 

If you need to contact us, you can reach us at:

info@collectionofpixels.co.uk 
 

Using our website

By using our site, you agree to:

Use it for lawful purposes only. Not misuse, copy, or attempt to damage the website.

Not reproduce our content for commercial use without permission.

We may update or change our website from time to time (including products and prices) without notice, but we promise to be sensible about it.

Products & descriptions

We do our best to describe and photograph our products accurately. Because many items are handmade or printed, slight variations in colour, texture, or finish may occur - Lola and Mable are human, they make mistakes, we see this as part of the charm.

Prices & payment

All prices are shown in POUNDS

Payment is taken at the time of purchase

Payments are processed securely via trusted third‑party providers

We reserve the right to change prices at any time, but this won’t affect orders already placed.

Orders

Once you place an order:

You’ll receive an order confirmation email

Your order is accepted once payment is successfully processed.

We reserve the right to refuse or cancel orders if something goes wrong (stock issues, pricing errors, or suspicious activity).

If this happens, you’ll be refunded in full, no drama.

Shipping & delivery

We aim to dispatch orders within the timeframe listed on our website.

Please note:

Delivery times are estimates and may vary. We're a small business, please be patient with us. 

We’re not responsible for delays caused by postal services, customs, or events outside our control.

Any customs duties or import taxes are the responsibility of the customer.

Returns & refunds

We want you to love your order.

Under UK & EU Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving it, unless the item is exempt.

Returns eligibility

Items must be unused and in original condition.

Custom, personalised, or made‑to‑order items are non‑returnable unless faulty.
 

Refunds

Refunds will be issued once the item is returned and inspected.

Original shipping costs are non‑refundable unless the item is faulty.

For full details, please see our Returns Policy or contact us.

Faulty or damaged items

If your order arrives damaged or faulty, please contact us within 7 days with photos where possible. 
We’ll make it right, pinky promise.

Intellectual property

All content on this website, including illustrations, designs, text, and branding, belongs to Lola & Mable and is protected by copyright laws. Please don’t copy, reproduce, or resell our work without permission (it makes us sad, honestly).

Limitation of liability

To the fullest extent permitted by law: We’re not liable for indirect or consequential losses, Nothing in these terms limits your statutory rights as a consumer.

Privacy

Your privacy matters to us. Please see our Privacy Policy for details on how we collect and use your personal data in line with UK & EU GDPR.

Changes to these terms

We may update these Terms & Conditions occasionally. Any changes will be posted here, and continued use of the site means you accept the updated terms.

Governing law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the courts of that jurisdiction.

Contact us

Questions? Problems? Need clarity?

📧 Email us at: lola.n.mable@gmail.com

We’re always happy to help.

— Lola & Mable 💛